- We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

- To start a return please use this link for auto return: https://account.fadenims.com or contact us at cs@fadenims.com. or direct whatsapp messaging: 010-912-70086  OR  010-6 70-9 0413

- we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
- The fastest way to ensure you get what you want is to return the item you have typing the reason is "exchange", will communicate you to reserve the wanted size or products. 

Refunds
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days. 

- Please remember it can take some time for your bank or credit card company to process and post the refund too. 

we are so happy to serve you at any time, FADE DENIMS.