Return and Refund Policy

Refund policy

Returns and exchanges are accepted within 14 days of receiving your item. Items must be in the same condition as received:

please use this link for return: https://account.fadenims.com

please use this phone number: 010-912-70086 for whatsapp and calls for EXCHANGE

IN IT’S ORIGINAL PACKAGE
UNWORN
TAGS ON
NO STAINS
Please Note:

 

1 -Returns & Exchanges will require paying shipping fees.

2 -Items that are damaged will not be accepted.

 

If you return or exchange an item and use free shipping, you'll need to pay the  shipping costs.
If you paid by card and require the refund to be credited back to your bank account, please allow 10-14 business days for processing.
The amount paid will be refunded, within 24 hours after we receive your order at our office and it passes the quality check, through Paymob.